We believe in the quality of our wines and spirits and have handpicked and tasted them personally before stocking, but sometimes you get the rouge bottle, bad cork or accident that needs to be resolved.
If you feel there is something not right about a bottle you receive from us or you have another issue. Please get in touch for us to fix it, we're an independent business and our customers and the way we look after them is very important.
Once you have contacted us and we have worked out a solution, our return address is:
Terra Nova Way
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